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Bugs and issues

hostmaster

If you are facing issues to achieve something or think you have found a bug, this is the right place to share it!

Before declaring a new bug please check the documentation and FAQ on the wiki as it may already be addressed there already.

If this is a new bug or an issue with using one of our services, please provide information according to the following template (examples in italic). Please note that the application version should be the latest available for your operating system or Linux distribution.

Please copy paste the following and replace as needed (everything between *...*) to declare a new issue for a specific application:

# Service name: *PeerTube*
- What is the issue: *cannot access my account*
- How to reproduce the issue: *trying to login with my credentials*
- Application name: *Firefox*
- Application version: *61.0.2 (64-bit)*
## Details
*I am getting `Authentication failed.` whenever I try to login. Has my account been properly created/activated?*

hostmaster

Service name: Lutim

What is the issue: Image are lost after some time.
How to reproduce the issue: Upload a picture, use the link anywhere online. After a few days the picture is not loading and following the link shows a 'Raptor error' page.
Application name: Firefox, Chromium
Application version: 63.0.3 (64-bit)
Details
i could reproduce this several times, the service doesn't seem to be stable at all.
I am marking it as 'not working' on https://status.nomagic.uk
Other solutions for image are available, however we will probably give a try using a different DB backend before giving up on Lutim, as it works fine on Framasoft.

2018-12-22: The service is currently stopped. We've been working on infrastructure reorganisation and will get back to this issue early next year.
2018-12-31: The database backend was replaced and Lutim is available again at https://pic.nomagic.uk

hostmaster

Service name: Flarum / support

What is the issue: cannot login outside of main menu access
How to reproduce the issue: trying to login by replying to a post.
Application name: Firefox in Android
Application version: 65. 0.1The prompt which appears mentions Log in instead of Log in Nomagic (64-bit)
Details
The prompt which appears mentions Log in instead of Log in Nomagic.

hostmaster

Service name: Matrix

What is the issue: mail notifications are not sent
How to reproduce the issue: Activate mail notifications in the Riot client (from Settings), you'll never receive anything.
Application name: matrix / Riot
Application version: 0.99.4

2019-05-25: We found a workaround and the email notifications are working again. When activated (from Riot Settings), you will receive bits of conversation you haven't read in rooms that you are following closely.

hostmaster

Service name: Mail / K9-Mail client

What is the issue: A bug occurring when sending emails to non-existent recipients from K9-Mail has been identified. This has to do with the way K9-Mail handles rejection, which is not proper and results in k9-Mail attempting to resend the email with an empty Mail From to the remaining recipients.
How to reproduce the issue: send an email to multiple recipients from K9-Mail with at least one non-existent recipient.
Application name: K9-Mail
Application version: all
Details
A workaround has been implemented on Nomagic mail server, and a bug issue has been filled on K9-Mail project site